|Returns & Exchanges
If you are not fully satisfied with an item and wish to return or exchange it, please please contact us.
Exchanges are excepted ONLY for unopened packages of flocking fibers this is to prevent color contamination from other flocking fibers. Exchange or refund (less 20% restocking fee and shipping). Item must be returned via USPS Priority Mail with tracking.
There will be NO refund for used or non defective product. Defective items will be replaced only.
All returns or exchanges must be made within 15 days of the purchase date.
Special orders will not be refunded, they will be exchanged if there is a manufaturer defect.